Chris Marr is the Author of 'Become an Authoritative Coach' and works with established client-facing professionals to help them go from good to great and have more breakthrough conversations with their clients and teams.
🥛 What empty milk cartons can teach us about effective teamwork
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Hi Coach :) This morning, I woke up at 5 am as usual and started my day with a routine that’s become a comforting ritual: I prepared a fresh pot of coffee for me and my wife, Cara. I got everything ready—our matching cups, the silver coffee pot, and the milk jug. But when I went to the fridge, there was no milk. Someone had finished it but didn’t replace it! I want to say that it’s just a tiny annoyance, but small things like this add up over time. For instance, imagine someone in the house empties the bins—kitchen, bathroom, you name it—but leaves without replacing the bin liner. Or, in the classic scenario, the last square of toilet paper is used, and the roll remains unchanged, a cardboard monument to procrastination. The list goes on… It’s in these moments I’m reminded of a profound work principle from Liz Wiseman’s book Impact Players: “Do the job that’s needed!” Wiseman suggests that the most impactful players at work aren’t just those who do their jobs well but those who make the work easier and more effective for everyone else. This is more than a courtesy; it’s a paradigm shift. Instead of focusing only on what you need to accomplish, consider the chain reaction your work sets off. What happens when you pass your work on? What will they do with it, and what will their next steps be? By anticipating and addressing these questions proactively, you’re not just completing a task—you’re improving the entire process for everyone involved. This approach fosters a more cooperative and appreciative team environment and sets a standard of care and respect that can transform the overall workplace vibe. “As a general rule, if you aren’t working on your boss’s top three priorities, you are not working on the agenda.” Today, I challenge you to think beyond your own ‘job’. Add that extra 1% effort to your tasks with the next person in mind. Consider how it could improve the workflow and morale around you. It’s about making your work complete and kindly prepped for whoever picks it up next. Imagine if everyone at home applied this little extra effort. If every time someone used the last of the milk, they replaced it, or every empty bin got a new liner without being asked? These small actions build up, creating a smoother day-to-day life and a profound respect and consideration for each other’s needs and efforts. I’d love to hear your thoughts or any examples from your experience where a little extra effort made a big difference! 🗣️ 👀 Chris PS. My book, Become an Authoritative Coach, is currently discounted on Amazon. Get it here. |
Say What You See w/ Chris Marr
Chris Marr is the Author of 'Become an Authoritative Coach' and works with established client-facing professionals to help them go from good to great and have more breakthrough conversations with their clients and teams.
Hi Coach, I’m excited to share some great news with you today – my audiobook is officially available on Audible! Recording this audiobook was an incredibly rewarding experience. A year after the book was published, a few close people encouraged me to get into the studio and make it happen. Over two days and nine hours of recording, we turned Become an Authoritative Coach into a two-and-a-half-hour audiobook, which is now ready for you to listen to. 🎧 Download from Audible today What made this...
Hi Coach, I was recently a guest on Trevor Lee’s Better Presentations More Sales podcast, and it was a fantastic conversation you don’t want to miss. The episode is titled Don’t be a people pleaser, and we dove deep into the problem of people pleasing, especially in the context of delivering presentations. It’s a challenge I’ve been targeting, and there’s a lot I unpacked in this interview that I haven’t shared before. 🎧 Listen here: Don't be a people pleaser with Chris Marr One of the key...
Hi Coach, Thanks to those who responded with your thoughts on how you would handle the client situation I shared earlier. Now, I would like to explain how I actually responded and explain why this approach works. But first, let’s look at how a people pleaser and an authoritative coach might react differently. The people-pleaser response People pleasers often have a high need to be liked, and that can drive their behaviour in tough moments like this. When a client comes to you with...