Episode 4 - Watch on YouTube Hi Coach, As you look ahead to another busy week, it’s essential to prepare for the critical conversations you'll have with your clients. But how often do we find ourselves reacting to problems rather than proactively addressing them? This week's focus is on a simple yet powerful question: Are you getting ahead of client concerns, or are you waiting for them to become problems? For more detailed insights, check out the podcast on your favourite platform: Watch on...
19 days ago • 4 min read
Hi Coach, Coaching is a dynamic and often challenging process, filled with moments where we need to assess not just the progress our clients are making, but also our own approach. This week, I’m diving into a topic that resonates with many of us: how to address client setbacks proactively before they become major obstacles. For more detailed insights, check out the podcast on your favourite platform: Watch on YouTube Read on LinkedIn Listen on Spotify/Apple Key Takeaways: Understanding Client...
27 days ago • 3 min read
Hi Coach, Welcome to this week's edition of Critical Client Conversations. This email provides a summary of what to expect in the latest episode of our podcast. It's designed to help you decide if this week's content will be valuable for you and to provide insights and practical strategies even if you don't watch the accompanying video or listen to the podcast. Let's explore how we can shift from enforcement to empowerment in our coaching practices, fostering true accountability in our...
about 1 month ago • 4 min read
Hi Coach, I’m excited to share something special with you! You’ll be among the first to know about the launch of my new content series, Critical Client Conversations. What's it about? This series is designed to help you navigate your week with actionable insights and strategies for your most important client interactions. Each episode focuses on enhancing your coaching effectiveness by tackling specific challenges and opportunities. Episode 001: Delegating to your client: How you can lighten...
about 1 month ago • 1 min read
Hi Coach, Challenges begin to arise as my clients get busier with coaching more clients. Doing administrative tasks wasn’t a big issue when they weren't so busy. However, the increase in clients has created tension. Now, I find us talking about how to get more stuff off their plate and delegate it to the client—the way it should have been from the beginning. We don’t want to be doing tasks that diminish our authority. Administrative tasks do precisely that. So, what can you delegate to your...
3 months ago • 1 min read
Hi Coach, One of my clients was venting about a particularly frustrating situation with one of their clients. You know the kind of venting I’m talking about—usually happens at home, unloading all the day’s frustrations to a patient partner. Now, here’s the thing: when we find ourselves complaining about our clients, it’s a clear signal. It means there’s a conversation we need to have with our client that we’re avoiding. Complaints are like the practice rounds for the actual conversation that...
3 months ago • 1 min read
Hi Coach, I’m excited to share my latest guest appearance on the Coworking Values Podcast, hosted by the incredible Bernie J. Mitchell. If you want to take your personal and professional growth to the next level, this episode is a must-listen! Meet Bernie Bernie has been a pivotal figure in the coworking community since 2010, providing strategic and practical guidance on community building, content marketing, CRM, sales, events, and company culture. He’s the driving force behind the Coworking...
3 months ago • 1 min read
Hi Coach, I’m currently in Amsterdam, preparing to speak at an event for the next couple of days. This morning, I decided to hit the hotel gym. Now, as someone who’s 42 years old and never really enjoyed gyms—especially spaces dominated by men—I’ve always felt a bit out of place. I’ve never been great with confrontational situations, and I’m pretty introverted. As an introvert, I love spending time with specific people for long periods, but when I’m in public places like gyms or travelling...
3 months ago • 1 min read
Hi Coach, Last week, I asked for your top book, podcast, or article recommendations and received great responses! Here’s what your fellow coaches and consultants have found impactful this year so far: Mothering Our Boys by Maggie Dent - Recommended by TashaThis book dives into building stronger relationships as a parent, teacher, or role model. It offers insights into how men process and grow differently, requiring unique approaches to parenting and communication. It also provides a fresh...
3 months ago • 1 min read