Trust and let go: Lessons in coaching from a day at Clip 'n Climb

Hey Coach,

A recent experience with my daughter, Luna-Rose, at a Clip ‘n Climb session offered a powerful reminder directly related to our coaching roles.

Watching Luna-Rose, who is just 6 years old, tackle the climbing walls was a test of patience and trust.

She struggled at times, and it was uncomfortable to watch.

Like any parent or coach, my instinct was to jump in and make things easier for her.

My mother, watching alongside me, couldn’t bear it and declared, “That’s it, I’m going in to help her.”

I stopped her with a reminder that echoes through our coaching practices:

“No, let her struggle. Let her figure it out. She’s far more capable than you think.”

This moment clarified three key principles we should carry into our coaching:

  1. Don’t Save Them: When we rush to save our clients from every hardship, we deprive them of the opportunity to develop resilience and resourcefulness.
  2. Don’t Make It About You: It’s natural to feel uncomfortable watching someone struggle, but stepping in often serves our need to feel helpful rather than the client’s need to learn and grow.
  3. Trust Their Capability: Just like with Luna-Rose, our clients are often more capable than we, or even they, initially believe.

As coaches, we must resist the urge to take control of the situation.

Instead, let’s provide the guidance and support that empowers our clients to tackle their challenges head-on.

This approach not only builds their confidence but also their ability to navigate future obstacles independently.


  • Recall when you felt the urge to ‘rescue’ a client. What would have been different if you had stepped back?
  • How can you adjust your coaching style to foster more independence and confidence in your clients?

Mastering letting go is about trusting the process and our clients’ inherent capabilities.

It’s about being a guide, not a saviour.

🗣️ 👀


PS. Want to learn more about how to build resilience and independence in your clients? Join my latest program.

Hi, Coach...

Chris Marr works with established business coaches to help them go from good to great and have more breakthrough conversations with their clients and teams.

Read more from Hi, Coach...

Hi Coach, Challenges begin to arise as my clients get busier with coaching more clients. Doing administrative tasks wasn’t a big issue when they weren't so busy. However, the increase in clients has created tension. Now, I find us talking about how to get more stuff off their plate and delegate it to the client—the way it should have been from the beginning. We don’t want to be doing tasks that diminish our authority. Administrative tasks do precisely that. So, what can you delegate to your...

Hi Coach, One of my clients was venting about a particularly frustrating situation with one of their clients. You know the kind of venting I’m talking about—usually happens at home, unloading all the day’s frustrations to a patient partner. Now, here’s the thing: when we find ourselves complaining about our clients, it’s a clear signal. It means there’s a conversation we need to have with our client that we’re avoiding. Complaints are like the practice rounds for the actual conversation that...

Hi Coach, I’m excited to share my latest guest appearance on the Coworking Values Podcast, hosted by the incredible Bernie J. Mitchell. If you want to take your personal and professional growth to the next level, this episode is a must-listen! Meet Bernie Bernie has been a pivotal figure in the coworking community since 2010, providing strategic and practical guidance on community building, content marketing, CRM, sales, events, and company culture. He’s the driving force behind the Coworking...