Hi Coach, In early ‘21, a call from a prospective client stuck with me. “Chris, we’ve tried to do this ourselves, but we can’t. We need your help. Can you help us?” Six months before, this European B2B company held a private digital sales and marketing workshop. The team left the workshop excited and motivated, convinced they could handle it independently. But after a few months, they hit the same challenges many organisations face: they got in their own way. Here’s what typically happens:
Ultimately, what started as an exciting new project filled with motivation and hope became a frustrating grind. Fortunately, their founder is a sophisticated business owner and understands the value of coaching. When they came to me, they were saying, “We need a coach. We need someone to help us do things in the right order, keep us accountable, make decisions swiftly, and ensure we’re aligned and progressing.” After trying to go it alone for a few months, they realised what many eventually do: They needed expert guidance to achieve success at their highest potential. This story isn’t unique. Many teams start with great enthusiasm but soon realise the value of having an external coach to provide structure, accountability, and expert guidance. Over to you: It’s important to understand why your role is so critical. It’s not just about your expertise in a particular topic, but your ability to be many steps ahead of your client. You know the pitfalls to avoid, the correct order of operations, and how to keep the team aligned and motivated. Your value lies in your foresight, structured approach, and capability to guide your clients toward achieving success at their highest potential. This is why clients hire you—not just for what you know but also for your ability to lead them effectively and ensure they do their best work. Reflect on this: How are you positioning yourself as a coach? Are you confident in your role, knowing that you bring far more than just subject matter expertise? Your clients need you to be the guide who helps them navigate their journey, avoid common mistakes, make swift decisions, and stay on track for success. Keep being that indispensable guide 🙏🏻 🗣️ 👀 Chris PS. If you’d like to discuss how to develop your coaching program and communication skills further and ensure your clients achieve success at their highest potential, book a call with me here. |
Chris Marr works with established business coaches to help them go from good to great and have more breakthrough conversations with their clients and teams.
Hi Coach, As coaches, consultants, or client-facing professionals, we often find ourselves laser-focused on overcoming challenges, solving problems, and driving results for our clients. But in the pursuit of value and transformation, there’s one crucial element that many of us overlook—compassion. The problem is that we can get so caught up in tackling the obstacles that we forget to recognise the progress our clients are making. Without this recognition, we risk creating a pressure-filled,...
Episode 4 - Watch on YouTube Hi Coach, As you look ahead to another busy week, it’s essential to prepare for the critical conversations you'll have with your clients. But how often do we find ourselves reacting to problems rather than proactively addressing them? This week's focus is on a simple yet powerful question: Are you getting ahead of client concerns, or are you waiting for them to become problems? For more detailed insights, check out the podcast on your favourite platform: Watch on...
Hi Coach, Coaching is a dynamic and often challenging process, filled with moments where we need to assess not just the progress our clients are making, but also our own approach. This week, I’m diving into a topic that resonates with many of us: how to address client setbacks proactively before they become major obstacles. For more detailed insights, check out the podcast on your favourite platform: Watch on YouTube Read on LinkedIn Listen on Spotify/Apple Key Takeaways: Understanding Client...